Overview
When Every Second Counts
Our dedicated 24/7/365 organ and tissue transport teams operate with a single mission: get life-critical shipments to their destination safely and on time. We coordinate directly with hospitals, transplant centers, and OPOs to eliminate delays and maintain full compliance at every step.
From the moment a call comes in, our specialists are mobilized. We handle all logistics — routing, documentation, temperature management, and real-time communication with receiving medical teams — so clinical staff can focus entirely on patient care.
Key Capabilities
Built for Life-Critical Transport
24/7 STAT Response
Dedicated dispatch lines mobilize a specialist team within minutes, any hour, 365 days a year.
Chain of Custody
Full, time-stamped chain-of-custody documentation maintained from pickup through every hand-off to delivery.
OPO & Transplant Coordination
Direct hotlines to transplant coordinators, OPOs, and hospital teams ensure seamless activation and communication.
HIPAA-Compliant Handling
Couriers trained in UNOS guidelines, sterile handling, and patient-privacy protocols for every shipment.
GPS Tracking
Real-time location and status updates available to clinical teams from pickup to final delivery.
Dedicated Vehicles & Drivers
Vehicles and drivers dedicated to time-critical transport, with air charter for long-distance emergencies.
Compliance
Compliant, Dignified, Secure
All couriers are trained in UNOS guidelines, sterile handling, and HIPAA patient-privacy protocols. We maintain full, time-stamped chain-of-custody records and use validated, approved transport containers to protect organ viability throughout the journey.
Coverage
14 States · Nationwide Reach
From our Michigan headquarters, NW Pro Couriers serves a 14-state footprint across the Midwest, East Coast, and beyond — with air charter for long-distance or time-critical organ transport nationwide.
Michigan · Indiana · Ohio · Illinois · Wisconsin · Iowa · Pennsylvania · Tennessee · Georgia · Florida · Texas · Colorado · Washington
Midwest · East Coast · and beyond.
FAQs